Customer Service Representative

Qualifications

• Strong decision-making velocity in a fast-paced, high-volume phone contact center environment
• Outstanding, effective, and service-focused communication skills, both verbal and written
• Proficient in computer skills, multi-application navigation, and multi-tasking
• Experience in a high-volume contact center with a strong focus on superior service is a plus!
• Demonstrate professionalism, accountability and taking personal pride in the handling of new business quotes, policy change requests, and inquiries from our valued agency partners
• Track record of success in managing competing demands, and problem-solving while on the phone with customers
• Property and Casualty insurance experience is a plus
• Chubb’s ideal team member is someone with an ongoing desire for professional and personal development and is someone who learns with a high regard for accuracy and best-in-class service
• Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus!
• - Strong decision-making velocity in a fast-paced, high-volume phone contact center environment - Outstanding, effective, and service-focused communication skills, both verbal and written - Proficient in computer skills, multi-application navigation, and multi-tasking - Experience in a high-volume contact center with a strong focus on superior service is a plus! - Demonstrate professionalism, accountability and taking personal pride in the handling of new business quotes, policy change requests, and inquiries from our valued agency partners - Track record of success in managing competing demands, and problem-solving while on the phone with customers - Property and Casualty insurance experience is a plus - Chubb’s ideal team member is someone with an ongoing desire for professional and personal development and is someone who learns with a high regard for accuracy and best-in-class service - Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus!