Customer Service Representative

Job Qualifications

• Customer Service experience preferred
• Ability to communicate effectively both verbally and in writing
• Exhibits a high level of motivation and sense of urgency, exceptional follow up skills
• Must have organizational skills with an ability to prioritize and multi-task
• Strong listening skills, ability to maintain confidentiality, exceptional attention to detail
• Ability to recognize and resolve issues independently along with awareness on when to escalate
• Consistently maintains positive attitude; adjusts in a positive way to changing policies and work responsibilities.
• Team player
• Must be dedicated to continuous improvement
• Associate's degree in business other related field preferred; or two to three years related experience and/or training; or equivalent combination of education and experience.
• Transcendia is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.