Customer Service Representative

What We Are Looking For

1-3 years of customer service experience

Strong attention to detail and organizational skills

Excellent written and verbal communication skills

CRM experience preferred

Microsoft Excel proficiency

Outbound sales experience a plus

Comfortable working in and around a manufacturing environment

Ability to balance multiple priorities while maintaining accuracy

Ideal Candidate Traits

✓ Detail-oriented and highly organized ✓ Naturally curious and eager to learn products and processes ✓ Strong sense of ownership and accountability ✓ Comfortable working with customers and manufacturing teams ✓ Skilled at relationship building and problem solving ✓ Motivated by delivering excellent customer experiences

This role operates in a manufacturing facility where conditions may include exposure to loud noise, fluctuating temperatures (hot or cold), and moving machinery. Personal protective equipment (PPE) is required. The position involves walking, standing, and occasional lifting of materials.

What we offer:

80 hours of paid holiday time per year

80 hours paid vacation to start

Paid personal days

40 hours paid sick leave per year

401(k) Plan with a company match

Paid Parental Leave

Medical and dental insurance

Vision Plan and prescription drug coverage

Flexible Spending Account

Company paid life insurance

Short-term and long-term disability plans

Corporate discount program

Annual Incentive Bonus Program

LeachGarner offers the industry's most comprehensive melt to market precious metal products and technical expertise. As a leader in precious metals processing, LeachGarner continually evolves to meet the challenges of evergreen markets and strives to exceed expectations for reliability, quality and innovation by an unwavering commitment of integrity.

LeachGarner specializes in the manufacturing and distribution of precious metals in the form of sheet, wire, fancy wire, tubing, fancy tubing, casting grain, findings and chain specific to customer’s needs.

We are committed to bringing responsible and compliant manufacturing to all facilities regardless of geographical location while leveraging our global reach to serve our customers by providing quick-to-market and market-oriented products.

LeachGarner is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Pay Range: $22.00 - $25.00 per hour

The starting rate offered to a successful candidate will be determined based on job-related factors including relevant experience, skills, education, training, certifications, demonstrated performance, and overall qualifications. The Company also considers internal equity, market conditions, and business needs when making compensation decisions. This pay range reflects the hourly rate the Company reasonably and in good faith expects to pay for this position at the time of posting.