Customer Service Representative
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Key skills for this role
About the Role
Travel Bot is seeking a motivated Customer Service Representative to join their tourism company in Abu Dhabi. Responsibilities include handling customer inquiries, assisting with bookings, and resolving complaints.
Key Skills for This Role
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism and efficiency
- Assist customers with bookings, cancellations, and modifications
- Provide detailed information about tours, packages, and services
- Resolve customer complaints and issues promptly, escalating to management when necessary
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to ensure customer satisfaction
Requirements
- Tagalog (Required)
Full Job Posting
Job Overview
- We are seeking a motivated and customer focused individual to join our tourism company as a Customer Service Representative.
Key Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism and efficiency.
- Assist customers with bookings, cancellations, and modifications.
- Provide detailed information about our tours, packages, and services.
- Resolve customer complaints and issues promptly, escalating to management when necessary.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other team members to ensure customer satisfaction.
Pay
- AED2,500.00 per month
Language
- Tagalog (Required)
Work Location
- In person
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