successfactors
Customer Service Representative 1
TSA Group
Perth, AUS
Full-time
Entry
Onsite
AUD 55290-55290 yearly / year
Discovered 2 weeks ago
self-service portals
Free
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Ready to ScanKey skills for this role
self-service portals
Key Skills for This Role
self-service portals
Full Job Posting
Why You'll Love Working with Us
You'll represent Services Australia in our Tier 1 Digital Support team.
Supportive Team Environment: Benefit from regular social gatherings and work alongside managers and senior team members dedicated to helping you succeed and progress!
Helping Customers: Use self-service portals to help customers find the info they need.
Fantastic Benefits: Enjoy yearly retention bonuses, awards, prizes, and discounts on health insurance, and more.
Career Growth: Receive ongoing professional development, career progression, and fully paid comprehensive training to set you up for success.
Once you have applied, you will complete an online activity which can be done through your phone or computer then a Recruiter will be in touch to talk to you about the different full-time roles we have available at TSA.
If you have previous customer service or sales experience, love technology and are looking to join an industry leader, you could be just the person we are looking for.
What You'll Be Doing
Handlining a mix of inbound & outbound calls, helping customers with their enquiries.
Use effective communication skills to build rapport and provide engaging customer experiences.
Be flexible with hours to ensure we're available when our customers need us.
What Makes You Perfect for This Role
Must be based in Perth.
Must be an Australian Citizen
Ability to work full-time in office at our office location in Troode Street
Excellent communication skills with the ability to listen, empathize, and engage in friendly conversation.
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