indeed
Customer Service Rep III
Medline Industries
Maharashtra, IND
Full-time
Onsite
Discovered 1 weeks ago
Customer serviceSales order processingERP systemsQADMFGPROElectronic data interchange (EDI)
Free
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Customer serviceSales order processingERP systems
Role Overview
Provide customer service support to Medline customers and sales representatives.
The position supports order processing, follow-up, complaints management, ERP accuracy and service-level performance.
Key Skills for This Role
Customer serviceSales order processingERP systemsQADMFGPROElectronic data interchange (EDI)
Full Job Posting
Job summary
Provide customer service support to Medline customers and sales representatives.
The position supports order processing, follow-up, complaints management, ERP accuracy and service-level performance.
About Medline India
Medline Industries India provides offshore information services, finance and business-process support to Medline businesses worldwide.
The Pune organization supports healthcare operations across the United States, Europe and other international regions.
Required skills
- Excellent verbal and written English communication skills are required.
- Methodical organization, self-motivation, prioritization and workload-management skills are required.
- Candidates should be able to work independently and with culturally diverse teams.
- ERP knowledge and accurate data entry are required; QAD or MFGPRO is preferred.
- Candidates should have problem-solving, follow-up, escalation-handling and cross-functional coordination skills.
Key responsibilities
- Process and enter sales orders accurately in the ERP system against customer purchase orders and requirements.
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