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Customer Service - Remote
TaxHawk
Remote, USA
Part Time, Seasonal
Entry
Remote
USD 17-17 hourly / hour
Discovered 1 weeks ago
Free
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Responsibilities
- Customer Support Agents assist customers by responding to their questions and helping them navigate the software so they can successfully file their tax returns. We respond to customer questions via e-mail and live chat.
Qualifications
- Some things we are looking for in a candidate:
- Aptitude for learning and using basic computer software
- Good English written and oral communication skills
- Interest in and ability to problem solve
- Previous customer service experience – a plus, but not required
- Tax knowledge/prep experience – a plus, but not required
Details
Starting pay is $17/hour.
We offer raises each year you return and a very generous bonus at the end of tax season.
We provide advancement opportunities.
This is a work-from-home opportunity.
We provide paid, remote training during the first few weeks of your regular schedule.
One shift on the weekend (either Saturday or Sunday...your choice) is required each week.
You will definitely learn more about taxes, but you don't need to be a tax expert to succeed.
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