Customer Service Operations Manager

· Team Mentality: Contribute to a team-focused environment and support shared goals.

· Collaborative: Promote a culture of teamwork where we help each other learn and meet shared goals.

· Communication: Share information clearly, listen to understand, resolve issues through open dialogue, and use communication tools to stay connected. Must be able to read, write, and conduct business in English with or without reasonable accommodation.

· Medical, dental, vision, and prescription benefits starting the last day of the month.

· Company-paid life insurance.

· Employee Assistance Programs providing financial advice, personal and group therapy, and related support.

· College tuition assistance program available after 6 months of employment.

· A safety-focused workplace.

· Numerous avenues for personal and professional growth through training and upward movement within Norwood.

· 401(k) savings plans.

· Healthy Lifestyle Programs.

· Voluntary benefits and employee discounts.

· Career development.

All eligible candidates must pass the following pre-employment screenings before they can be hired to Norwood:

· Background screening.

· Drug screening.

Norwood is committed to a diverse and inclusive workplace. Norwood is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, sexual orientation, protected veteran status, disability, age or other legally protected status. All qualified individuals are encouraged to apply.