Base Career helps you apply smarter for this job.
As a Customer Service Officer, you will be tasked with handling both general and complex enquiries while using your excellent communication and problem-solving skills. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.
As a Customer Service Officer, you will be tasked with handling both general and complex enquiries while using your excellent communication and problem-solving skills. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.
Career stability - permanent opportunity with a global company, 80% of our frontline managers are promoted from within the business!
Engaging and comprehensive paid training
A diverse and inclusive work environment
Concentrix calendar of events
Fantastic amenities: Shared employee space with Chill Out Zone, Ping Pong Table, free barista-style coffee and fruit baskets delivered weekly
Hourly rate of $28.74 + Super (Annual package $63,321)
Monthly incentives of up to $480 (Up to $5,760 per year on a pro-rata basis!)
Full-Time: Monday to Friday, minimum of 38 hours between 7 AM - 6 PM
Part-Time: Minimum 20 hours (Rosters between 8AM to 4PM available)
Multiple October Start Dates
Full time paid training
Centrally located next to Robina Town Centre
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
Bengaluru, IND
, GBR
Belfast, GBR
Derby, GBR
, AUS
Brisbane, AUS
Townsville, AUS
Ballarat, AUS
You believe quality customer service is paramount when dealing with customers. No call centre experience necessary but customer service skills are a must!
Must be an Australian Citizen and at least 18 years of age
Eager to work towards goals and targets
Confident and capable in using computers and systems
Passionate about customer service
Keen to learn new skills and refine existing ones too
Excellent verbal and written communication skills
Concentrix is a global leader in customer experience (CX), serving over 2,000 clients, including 155+ Fortune Global 500 brands. Our team thrives on solving complex problems and creating game-changing experiences for customers.
With operations in 70+ countries and the ability to communicate in over 150 spoken languages, we pride ourselves on investing in our people and providing career growth opportunities.
If you are excited to take on a new challenge and join a team that is creating game-changing journeys for employees and customers, APPLY NOW!
Concentrix is an equal opportunity employer. Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.
Location:
Language Requirements:
Time Type:
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Verified company details for this employer are not available yet.
AUD 63321-63321 yearly / year
Full Time, Part Time
Entry · 0+ years experience
Onsite
Apply faster on company sites with our extension.