Customer Service Officer

Parker Hannifin is a global leader in motion and control technologies operating for 100 years. We are a trusted partner, working alongside our customers to enable technology breakthroughs that change the world for the better. Our broad and diverse range of hydraulics, pneumatics, electromechanical, filtration, process control, climate control, fluid connectors and engineered materials technologies support advancements in a wide range of aerospace, mining, transportation, defense and oil & gas industries.

Parker is increasing investment in solutions for a focused set of clean technologies including electrification, hydrogen, and alternative fuels. Two-thirds of our product portfolio enables clean technology solutions.

The opportunity: We are looking for a Customer Service Officer supporting our engineering services team and mining customers across WA. You'll manage end-to-end order processing and change orders, issue PO acknowledgements, maintain JDE sales orders, and communicate dispatch dates and lead times via email and Ariba. You'll expedite critical POs, liaise with internal teams to keep work moving, and support invoice submission, credit card payments, and credits as needed.

This role suits someone who is proactive, detail focused, and committed to safety, compliance, and continuous improvement.

You will report to the Customer Service Team Leader, Australasia and be based in our Welshpool location.