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Customer Service Officer
Randstad Australia
Townsville, UAE
Full Time
Entry
Onsite
3 weeks ago
Customer ServiceOrder ProcessingCommunicationComputer LiteracyAdaptabilityProblem Solving
Free
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Customer ServiceOrder ProcessingCommunication
About the Role
Randstad Australia seeks a Customer Service Officer for a leading concrete business in Townsville. The role involves order-taking, distribution coordination, and resolving customer issues in a high-volume environment.
Key Skills for This Role
Customer ServiceOrder ProcessingCommunicationComputer LiteracyAdaptabilityProblem Solving
Responsibilities
- Serve as the voice of operations, handling order taking and distribution coordination.
- Identify and resolve customer issues while capturing complex orders with precision.
- Collaborate with peers in the office 5 days per week.
Requirements
- Reliability: punctual, professional, ready to collaborate in office 5 days per week
- Customer Focus: enthusiastic attitude and genuine desire to be part of a high volume order taking hub
- Communication Excellence: ability to identify and resolve customer issues while capturing complex orders
- Tech Savvy: fully computer literate and comfortable navigating multiple systems
- Adaptability: proven ability to learn quickly in an ever changing industrial environment
Full Job Posting
Customer Service Officer – Townsville
- Are you a proactive communicator with a knack for precision? Join a leading concrete business in Townsville.
- We are looking for a reliable professional to be the heartbeat of our distribution team.
What Are We Looking For?
- Reliability: punctual, professional, ready to collaborate in office 5 days per week.
- Customer Focus: enthusiastic attitude and genuine desire to be part of a high volume order taking hub.
- Communication Excellence: ability to identify and resolve customer issues while capturing complex orders.
- Tech Savvy: fully computer literate and comfortable navigating multiple systems.
- Adaptability: proven ability to learn quickly in an ever changing industrial environment.
What’s on Offer?
- Stability: full time, permanent position within a booming industry.
- Culture: supportive and positive team environment.
- Growth: ongoing mentoring and guidance from industry leaders.
- Future: genuine career advancement opportunities within national network.
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