Customer Service Officer

Proudly independent and family-owned, Cochrane's Transport is South Australia's leading express parcel and transport service provider. We are proud to be one of South Australia’s Top 100 Companies, operating a fleet of 250 vehicles and generating an annual turnover of $80 million. With a dedicated team of over 300 employees, our headquarters in Gillman and regional depots in Port Augusta, Whyalla, Port Pirie, Kadina, Clare, Berri, and Victor Harbor enable us to provide next-day express freight services throughout South Australia, including both metropolitan and regional areas, as well as to Broken Hill and Mildura.

As we continue to grow and evolve, we’re looking for an enthusiastic Customer Service Officer to join our team in Gillman. The position is permanent full-time, working Monday to Friday.

As a Customer Service Officer, you will be the first point of contact for our customers, responding to enquiries and providing high-quality support in a lively and fast-paced environment.

Passionate about customer service with transport experience being a bonus but not mandatory.

Resourceful to find information, navigate systems and work to resolve customer enquiries in a timely manner.

Multitasking skills with the ability to prioritise competing tasks.

Active listener with strong verbal and written communication skills.