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Customer Service New Associate - Voice
Accenture
Karnataka, IND
Full-time
Onsite
Discovered 4 days ago
Healthcare ManagementHealthcare Claims AdministrationHealth Claims ProcessingCustomer ServiceVoice OperationsUtilization Management
Free
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Healthcare ManagementHealthcare Claims AdministrationHealth Claims Processing
Role Overview
Customer Service New Associate supporting a healthcare claims team and healthcare management operations.
The role has a narrow, predetermined scope and is performed under detailed instructions and close supervision.
Key Skills for This Role
Healthcare ManagementHealthcare Claims AdministrationHealth Claims ProcessingCustomer ServiceVoice OperationsUtilization Management
Full Job Posting
Role Overview
Customer Service New Associate supporting a healthcare claims team and healthcare management operations.
The role has a narrow, predetermined scope and is performed under detailed instructions and close supervision.
Skills
- Primary skill: Healthcare Management.
- Skill area: Utilization Management and Healthcare Management.
- The position is a voice customer service role.
Qualifications
- Any graduation degree.
- 0 to 1 years of experience.
Responsibilities
- Support health claims administration, including registration, editing, verification, evaluation, examination, and litigation-related processing.
- Support operations for hospitals, outpatient clinics, hospices, and other healthcare facilities.
- Contribute to medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relations activities.
- Solve routine problems using precedent and general guidelines.
- Work under detailed instructions and close supervision within a team.
Schedule
- The role may require rotational shift work.
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