CUSTOMER SERVICE EXECUTIVE
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Key skills for this role
About the Role
Vigor Cafe is hiring a Customer Service Executive in Doha. The role requires proven customer service experience, excellent communication skills, and the ability to handle challenging interactions.
Key Skills for This Role
Responsibilities
- Handle customer inquiries and provide excellent service
- Process orders and manage customer requests
- Resolve customer issues and complaints professionally
- Upsell products and services to customers
Requirements
- Proven customer service experience or related role
- Excellent verbal and written communication skills
- Ability to handle challenging customer interactions gracefully and professionally
- Strong problem solving skills and attention to detail
- Familiarity with order processing and customer service procedures
- Strong organizational skills and ability to multitask efficiently
- Ability to work independently and as part of a team
- Basic technical knowledge to assist with technical issues and inquiries
- Empathetic and patient attitude when dealing with customers
- Ability to stay calm under pressure and manage time effectively
- Flexibility to work various shifts including weekends and holidays if required
- Knowledge of company products, services, and policies
Full Job Posting
Requirements
- Proven customer service experience or related role
- Excellent verbal and written communication skills
- Ability to handle challenging customer interactions gracefully and professionally
- Strong problem solving skills and attention to detail
- Familiarity with order processing and customer service procedures
- Strong organizational skills and ability to multitask efficiently
- Ability to work independently and as part of a team
- Basic technical knowledge to assist with technical issues and inquiries
- Empathetic and patient attitude when dealing with customers
- Ability to stay calm under pressure and manage time effectively
- Flexibility to work various shifts including weekends and holidays if required
- Knowledge of company products, services, and policies
Pay
- QAR 3,000.00 QAR 3,500.00 per month
Work Location
- In person
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