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Customer Service Executive

Taameer Group
Doha, QAT
Full-time
Entry · 1+ years experience
Onsite
Discovered 1 weeks ago
CRM
Free

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Key Responsibilities

  • Handle inbound and outbound customer calls, emails, and walk-in inquiries
  • Provide accurate information about properties, pricing, availability, and processes
  • Register leads and update customer information in the CRM system
  • Coordinate property viewings and follow up with clients
  • Resolve customer complaints professionally and escalate complex issues when required
  • Maintain proper records of customer interactions and feedback
  • Support sales, leasing, and property management teams with customer coordination
  • Ensure excellent customer experience before and after sales/lease

Requirements & Qualifications

  • Bachelor’s degree or Diploma (preferred)
  • 1–3 years of experience in customer service (real estate experience is an advantage)
  • Strong communication skills in Arabic (English is a plus)
  • Good interpersonal and problem-solving skills
  • Basic computer skills (MS Office, CRM systems)
  • Ability to work under pressure and meet service standards

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