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Customer Service Executive
srivasudagroup
Dubai, UAE
Full-time
Mid-Senior
Onsite
AED 3,000 - 4,000/month
Discovered 6 days ago
Customer serviceBusiness formationLicensing and documentationClient follow-upCustomer relationship managementSales support
Free
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Ready to ScanKey skills for this role
Customer serviceBusiness formationLicensing and documentation
Role Overview
The position is Customer Service Executive in the business formation and documentation industry.
The role is located at Wafi Mall, Dubai, and supports clients of Easy Acces.
Key Skills for This Role
Customer serviceBusiness formationLicensing and documentationClient follow-upCustomer relationship managementSales support
Full Job Posting
Role Overview
The position is Customer Service Executive in the business formation and documentation industry.
The role is located at Wafi Mall, Dubai, and supports clients of Easy Acces.
Key Responsibilities
- Handle customer enquiries through calls, WhatsApp, email, and walk-ins.
- Assist clients with business formation, licensing, and documentation services.
- Follow up with clients on documents, applications, and payments.
- Coordinate with internal teams to ensure smooth and timely service delivery.
- Maintain client records and provide regular updates.
- Address customer queries and ensure a positive customer experience.
- Support sales and identify opportunities for additional services.
Requirements
- One to three years of experience in customer service, business setup, or a similar role is required.
- UAE business setup or documentation experience is preferred.
- Excellent English communication and interpersonal skills are required.
- Good follow-up, coordination, and organizational skills are required.
- UAE-based candidates are preferred.
Compensation
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