Customer Service / Call Center Roles – Qatar Insurance Company (QIC)
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Key skills for this role
About the Role
Qatar Insurance Company (QIC) is the largest insurance provider in Qatar and one of the leading insurers in the MENA region, founded in 1964. It provides: General insurance, Motor insurance, Medical insurance, Property & engineering insurance, Marine & liability insurance, Reinsurance and international operations.
Key Skills for This Role
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Overview
**Qatar Insurance Company (QIC)** is the largest insurance provider in Qatar and one of the leading insurers in the MENA region, founded in 1964.
It provides: General insurance, Motor insurance, Medical insurance, Property & engineering insurance, Marine & liability insurance, Reinsurance and international operations.
**Customer Service / Call Center staff** in **QIC** handle customer interactions related to insurance products (motor, health, travel, etc.), ensuring fast, accurate, and professional service.
You will act as the first point of contact, supporting customers through inquiries, claims, and policy-related concerns.
Required Skills & Qualifications
Bachelor’s degree or diploma (Business, Finance, or related field preferred)
1–3 years experience in customer service or call center (insurance/banking preferred)
Strong communication skills (English required, Arabic preferred)
Good knowledge of CRM systems and Microsoft Office
Ability to handle high call volumes and pressure
Attention to detail and problem-solving skills
نوع الوظيفة: دوام كامل
الراتب المدفوع: QAR٥٬٥٠٠٫٠٠ لكل شهر
موقع العمل: بشكل شخصي
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