Customer Service Associate

Forever Cheese is hiring!

We’re looking for an enthusiastic, solution-oriented, and self-motivated individual to join us at Forever Cheese.

Consider joining us, if you want to:

• Work in a dynamic environment with a chance to make an impact
• Develop lasting relationships with great people
• Have the opportunity to build a satisfying career

About us: Forever Cheese, LLC. is a privately held specialty food company headquartered in New York City with a warehouse location in Secaucus, New Jersey.

Founded in 1998, Forever Cheese, is the leading importer of fine artisan cheese, cured meats, nuts and accompaniments from the Mediterranean.

Our relationships with both suppliers and customers are of utmost importance.

For over 20 years, the company has sourced authentic specialty foods from Italy, Spain, Portugal and Croatia.

Some of our company-owned brands include Mitica®, Drunken Goat® and Fulvi® Pecorino Romano.

This position will support our sister company WA Imports.

W.A.

Imports was founded in 2006 and has grown into the premier source of the finest Japanese and Pacific Rim ingredients.

Sourcing the highest quality products, W.A.

Imports has a rich network of suppliers with unparalleled products representing generations of artisan food culture.

Taking pride in being the liaison from some of the most talented craftsmen of Asian products to North America’s most prestigious restaurant kitchens.

About our benefits:

• Medical, Dental and Vision insurance

• 401-K with Company Match
• On-site position based in Secaucus, New Jersey

Job Title: Customer Support Associate Exemption Status: Exempt

Compensation: $65,000–$70,000

About The Role The Customer Support Associate is responsible for the order-entry process for our customers, which includes interacting with customers by email and telephone.

The Customer Support Associate manages the “order to invoice” process ensuring the accuracy and timeliness of the order and the effective communication with the external customer and internal sales associate.