indeed
Customer Service Associate - (Luxury Retail background) Hindi Speakers
Al Hodood Technologies
Dubai, UAE
Full Time
Mid
Onsite
AED 7,000/month / month
1 weeks ago
Customer ServiceHindiLuxury RetailCommunicationTrainingCRM
Free
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Customer ServiceHindiLuxury Retail
About the Role
Al Hodood Technologies is hiring a Customer Service Associate with a luxury retail background and Hindi language skills for a role in Dubai. The position involves cultivating client relationships, providing after-sales service, and training client service employees.
Key Skills for This Role
Customer ServiceHindiLuxury RetailCommunicationTrainingCRM
Responsibilities
- Cultivating solid relationships with clients through the provision of exceptional after sales service
- Creating a positive onboarding experience for new clients
- Regularly interacting with clients through telephone calls, email communications, or face to face meetings
- Identifying ways to overcome clients' initial dislike of company products
- Maintaining an accurate record of all existing and potential clients
- Responding to client inquiries in a timely and professional manner
- Training and providing overall guidance to client service employees
- Organizing training seminars to enable clients to fully utilize product features and benefits
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues
Requirements
- Must have experience in Hospitality Background
- Hindi speaking
- Reliably commute or planning to relocate to Dubai before starting work
Full Job Posting
Job Overview
- We are currently Hiring For Business development executive
- Job Location: Dubai
- Must have experience in Hospitality Background
- Dubai: Reliably commute or planning to relocate before starting work.
Responsibilities
- Cultivating solid relationships with clients through the provision of exceptional after sales service.
- Creating a positive onboarding experience for new clients.
- Regularly interacting with clients through telephone calls, email communications, or face to face meetings.
- Identifying ways to overcome clients' initial dislike of company products.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Organizing training seminars to enable clients to fully utilize product features and benefits.
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.
Compensation
- Pay: AED7,000.00 AED10,000.00 per month
Schedule
- Job Types: Full time, Permanent
- Work Location: In person
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