workday
Customer Service Associate III
Allstate India
Pune, IND
Full-time
Entry · 0+ years experience
Hybrid
Discovered 6 days ago
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanFull Job Posting
Key Responsibilities
- Inputs and tracks into the appropriate databases.
- Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool.
- Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customer’s part and updates as warranted
- Working knowledge of insurance policies and related processes and procedures.
- Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable).
- Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller’s situation.
- Ensure facilitation of first call resolution and customer satisfaction on all transactions handled.
- Resolve routine, complex, and unique questions/issues.
Education
Any graduate
Experience
0-2 years experience (Preferred)
Supervisory Responsibilities
- This job does not have supervisory duties.
Education & Experience (in lieu)
In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
About Allstate
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Allstate India
Customer Service Associate III
Bengaluru, IND
JuniorFull-time
Allstate is seeking a customer-focused Claims Process Associate to manage claims from submission through resolution. The role requires claims or related operations experience, strong analytical and communication skills,
Discovered 4 days agoView →
Java Backend Developer/.net Developer- Multiple Positions
Bengaluru, IND
SeniorFull-time
Discovered 6 days agoView →
Vended Application Consultant II
Bengaluru, IND
SeniorFull-time
Allstate is seeking an SAP ABAP Consultant to develop and support SAP solutions, integrations, interfaces, and web services across ECC and S/4HANA environments. The role requires 5–10 years of ABAP experience, strong int
Discovered 1 weeks agoView →
BI Developer Consultant II
Bengaluru, IND
Discovered TodayFull-time
Customer Service Associate III
Bengaluru, IND
Discovered 2 days agoFull-time
Customer Service Associate III
Bengaluru, IND
Discovered 4 days agoFull-time
Java Backend Developer/.net Developer- Multiple Positions
Bengaluru, IND
Discovered 6 days agoFull-time
Reconciliations Associate III
Pune, IND
Discovered 6 days agoFull-time
Vended Application Lead Consultant
Bengaluru, IND
Discovered 1 weeks agoFull-time
Data Scientist Sr Consultant II
Bengaluru, IND
Discovered 1 weeks agoFull-time
Vended Application Consultant II
Bengaluru, IND
Discovered 1 weeks agoFull-time