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Customer Service Associate - DC
Equity LifeStyle Properties, Inc.
Grand Rapids, KSA
Full Time
Entry
4 weeks ago
Customer ServiceCommunicationData EntryGoogle SheetsGMailProblem Solving
Free
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Customer ServiceCommunicationData Entry
About the Role
Equity LifeStyle Properties is seeking an experienced customer service representative to join their Customer Experience Team. The role involves helping customers buy and sell manufactured homes via phone, email, and chat, requiring excellent communication and problem-solving skills.
Key Skills for This Role
Customer ServiceCommunicationData EntryGoogle SheetsGMailProblem Solving
Responsibilities
- Help customers buy and sell manufactured homes via phone, email, and chat
- Answer phone calls and call customers to ask questions about their homes
- Perform data entry and work with Google Sheets and GMail
Requirements
- Experience in customer service
- Excellent written and verbal communication skills
- Comfortable with websites, writing emails, and answering phone calls
- Ability to work independently and be a problem solver
Full Job Posting
Company Overview
- ELS is hiring for the position of Customer Service Associate DC in Grand Rapids, Michigan.
- The organization has multiple business units in manufactured housing, making homeownership possible for over 20 million Americans.
Customer Experience Team Role
- Help customers buy and sell manufactured homes via phone, email, and chat.
- Answer phone calls and call customers to ask questions about their homes.
- Perform data entry and work with Google Sheets and GMail.
Candidate Profile
- Experienced customer service representative passionate about helping people.
- Patient, able to explain things clearly and simply.
- Comfortable with websites, writing emails, and answering phone calls.
- Ability to work independently and be a problem solver.
Benefits
- Medical, dental, and vision plans.
- Generous 401(k) employer match.
- Paid vacations, holidays, and sick time.
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