indeed
Customer Service Assistant
Praxiom Solutions
West Bengal, IND
Full-time
Onsite
₹10,525.54 to ₹15,000 per month
Discovered 1 weeks ago
Debt collectionCustomer callingLoan repayment communicationPayment options and repayment schedulesCall record maintenanceRecovery target management
Free
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Debt collectionCustomer callingLoan repayment communication
Key Skills for This Role
Debt collectionCustomer callingLoan repayment communicationPayment options and repayment schedulesCall record maintenanceRecovery target management
Full Job Posting
Responsibilities
- Contact customers regarding pending loan payments and overdue accounts.
- Follow up with customers to facilitate timely repayment.
- Explain outstanding dues, payment options, and repayment schedules.
- Maintain accurate call records and update collection status.
- Handle customer queries professionally and resolve basic payment-related concerns.
- Achieve assigned calling and recovery targets while following company policies.
Compensation
- Pay is ₹10,525.54 to ₹15,000 per month.
Work Location
- The work location is in person.
Requirements
- Professional handling of customer queries and basic payment-related concerns.
- Ability to explain outstanding dues, payment options, and repayment schedules.
- Ability to maintain accurate call records and update collection status.
- Ability to achieve assigned calling and recovery targets while following company policies.
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