Customer Service Apprenticeship

GCSEs at grades 9–4, or equivalent, in Maths and English

A minimum of two A Levels at grade C or above, or equivalent

A genuine interest in customer service and a willingness to learn

Basic IT skills

Eligible to work in the UK

You don’t need previous customer service experience. We’re looking for someone who has:

A positive and curious approach to learning

Good communication skills and the confidence to ask questions

A careful approach, with a focus on accuracy

Good organisation and time-management skills

A calm and professional manner

A team-first attitude and willingness to support colleagues

The commitment to balance workplace responsibilities with apprenticeship coursework

As the leading mobility company, we work with tyres, around tyres and beyond tyres to enable Motion for Life. Dedicated to enhancing our clients’ mobility and sustainability, Michelin designs and distributes the most suitable tyres, services and solutions for our customers’ needs. Michelin provides digital services, maps and guides to help enrich trips and travels and make them unique experiences. Bringing our expertise to new markets, we invest in high-technology materials, 3D printing and hydrogen, to serve a wide variety of industries, from aerospace to biotech.

If you’ve got this far, then this is definitely the role for you. Apply now. Send us your CV and let’s talk about next steps.

At Michelin, we acknowledge that a diverse and inclusive work environment is fundamental to driving innovation, nurturing creativity, and establishing a space where each employee can thrive and succeed. As a dedicated equal opportunities employer, we welcome applicants from all backgrounds to apply and contribute to our team. We strongly believe that diversity enriches our work culture and drives our success.

Furthermore, we understand the importance of creating a supportive and inclusive interview process. Should you require any reasonable adjustments to facilitate your participation, please don't hesitate to let us know by emailing: disability.confidentUK@michelin.com .