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Customer Service Agent - Reading
SIXT
Reading, GBR
Full-time
Mid
Onsite
GBP 30784-30784 yearly / year
Discovered 1 weeks ago
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YOUR ROLE
- You are the first point of contact for our customers, friendly, professional and passionate about sales and service
- You impress with tailored offers and make every customer interaction a special experience
- You handle rental agreements and customer inquiries, organised, service-oriented and always with a smile
- You will confirm any damage with customers, ensuring they sign the necessary documents and notify the Branch Manager
- You'll assist in refuelling vehicles, supporting efficient branch operations while representing the premium SIXT brand
- You'll manage vehicle deliveries and collections between branches, ensuring timely service
- You'll support in preparing, cleaning, and valeting vehicles to maintain the highest standards for our customers
YOUR SKILLS
- Sales Mindset You love sales and are passionate about service and customer support
- Custumer Focus You have experience in direct customer contact, ideally in service, tourism or sales
- Communication You are communicative and articulate in English
- Flexibility You are flexible, team-oriented and bring full energy to shift work, including weekends and holidays
- Driving Experience You hold a valid driver's licence with at least 12 months of driving experience
WHAT WE OFFER
- Top-Tier Pay Structure Earn a competitive salary regardless of gender or background, and benefit from a monthly bonus . Secure your future with enrolment in SIXT's pension scheme
- Generous Time Off Enjoy 22 days of annual leave, plus bank holidays
- Training & Professional Development Benefit from paid training sessions and a variety of development opportunities to grow your career
- Exclusive Employee Benefits Access special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme
- Wellbeing Support & Life Assurance Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance
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