Customer Service Agent
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Role Overview
Eric W Snyder Insurance in Parkton, Maryland, is looking for a motivated and detail-oriented individual to join our team as a Full-Time Customer Service Agent. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment, this is the role for you. As a Customer Service Agent, you will work with our experienced team to help provide excellent service to our Personal Lines clients. A friendly, customer-service oriented personality and a positive, cooperative attitude are paramount. If you are a motivated and confident self-starter who thrives in a fast-paced environment, then this is your opportunity for you.
Salary Range: $60,000.00 - $75,000.00 per year
Full Job Posting
Job Overview
Eric W Snyder Insurance in Parkton, Maryland, is looking for a motivated and detail-oriented individual to join our team as a Full-Time Customer Service Agent. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment, this is the role for you. As a Customer Service Agent, you will work with our experienced team to help provide excellent service to our Personal Lines clients. A friendly, customer-service oriented personality and a positive, cooperative attitude are paramount. If you are a motivated and confident self-starter who thrives in a fast-paced environment, then this is your opportunity for you.
Salary Range: $60,000.00 - $75,000.00 per year
Benefits
- Annual Base Salary + Commission + Bonus Opportunities
- Paid Time Off (PTO)
- Hands on Training
- Health Insurance
- Dental Insurance
- Career Growth Opportunities
- Retirement Plan
- Vision Insurance
- Disability Insurance
Requirements
- Holds a P&C Insurance license
- Has at least 3 years insurance industry experience
- Excellent interpersonal and communication skills
- Organizational skills
- Self-motivated with initiative, integrity, and thoughtfulness
- Detail-oriented
- Proactive problem-solver
- Above average computer knowledge and skills
- Team player
- Possess an upbeat, positive and enthusiastic attitude
- Proficiency to multi-task, follow-thru and follow-up
- Professional phone etiquette
Responsibilities
- Support agency by processing new business applications and servicing existing policyholder policies.
- Collect complete underwriting information from walk-in/telephone prospects.
- Prepare and present complete and competitive insurance quotes.
- Conduct claims reporting and follow-up.
- Conduct regular account reviews in an effort to improve retention and sell additional coverages (cross selling and account rounding).
- Build and maintain rapport with producers, clients, and insurance company underwriters and sales team.
- Work on individual or corporate projects that may occasionally be assigned by management.
- Maintain records on policy changes.
About Eric W Snyder Insurance
Independent insurance agency serving personal and business clients across Maryland and nearby Mid-Atlantic states.
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