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Customer Service Agent
Tata Consultancy Services
Bengaluru, IND
Full-time
Entry · 1+ years experience
Onsite
Discovered 1 weeks ago
Free
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· Handle inbound customer calls and manage service emails per defined SLAs
· Resolve queries on accounts, cards, payments, digital banking; escalate as per SOP
· Follow schedule adherence and real-time instructions from RTA/WFM
· Adhere to information security, data privacy and KYC guidelines
· Participate in training, nesting, and periodic re-certifications.
About Tata Consultancy Services
IT Services & Consulting607979 employeesFounded 1968
Global leader in IT services, consulting, and business solutions.
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