Customer Service (Aesthetic Experience) ( Female )
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Key skills for this role
About the Role
A confidential company in Dubai is seeking a Customer Service Representative with aesthetic clinic experience. The role involves responding to customer inquiries via phone, chat, and email, resolving issues, and coordinating with internal departments.
Key Skills for This Role
Responsibilities
- Respond to customer inquiries promptly via phone, chat, and email
- Communicate and coordinate effectively with various internal departments
- Investigate, research, and resolve customer issues with attention to detail
- Handle challenging or dissatisfied customers with professionalism and empathy
- Track, document, and follow up on all customer requests in a timely manner
- Manage and prioritize multiple tasks and responsibilities
- Deliver outstanding and exceptional customer service at all times
Requirements
- Aesthetic Clinic: 1 year (Required)
- Call center experience is preferred
- Must be available to work on weekends
- Dubai: Reliably commute or planning to relocate before starting work (Required)
Full Job Posting
Day to Day Responsibilities
- Respond to customer inquiries promptly via phone, chat, and email.
- Communicate and coordinate effectively with various internal departments.
- Investigate, research, and resolve customer issues with attention to detail.
- Handle challenging or dissatisfied customers with professionalism and empathy.
- Track, document, and follow up on all customer requests in a timely manner.
- Manage and prioritize multiple tasks and responsibilities.
- Deliver outstanding and exceptional customer service at all times.
- Must be available to work on weekends.
- Call center experience is preferred.
Preferences
- Female candidates are preferred for this role.
Job Type
- Job Type: Full time
Experience
- aesthetic Clinic: 1 year (Required)
Work Location
- Work Location: In person
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