Customer Representative - Doncaster

Qualifications

• The extras you’ll get
• High performing and purpose-driven colleagues deserve a rewarding career and competitive benefits to match. We offer you:
• 25 days holiday per year, which increases over time to 30. Plus, you can ‘buy’ up to 10 extra days each year, giving you even more choice
• Wellhub access for a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year to support causes that matter to you
• Ongoing training and development to grow your skills and build a rewarding career in banking
• An annual performance related bonus to recognise the impact you make
• Access to private medical insurance helping you look after your health and wellbeing
• A highly competitive pension to help you build a strong foundation for retirement
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• A great selection of additional benefits through our salary sacrifice scheme
• Banking – but fairer, more rewarding, and for the good of society
• We forge our own path at Nationwide.
• As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
• If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.
• At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.
• We are Purpose-driven. Uncompromisingly Customer. Unstoppably Nationwide.
• What to do next
• At Nationwide, you’ll be trusted to make a meaningful difference for customers and communities every day. If you’re inspired by fairer finances, passionate about helping people, and ready to grow in a role that truly matters, you’re one of us. Click the ‘Apply Now’ button, attach your current CV and answer a few quick questions.
• Once we’ve received your application, we’ll invite you to an online assessment where you’ll receive a link to our candidate hub. You’ll need to complete the online assessments within 48 hours of applying. This includes a situational judgement test, checking and numerical assessments.
• Our hub also provides guidance and tips from our colleagues to help you understand more about a rewarding career at Nationwide.
• We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
• Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy .
• If you want to find out more about using AI in our recruitment process, please read more here .
• Disability Confident
• We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level.
• That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support .
• Apply safely with Nationwide
• Recruitment scams can look convincing, so take a moment to check the role is listed on our official careers site and read our guidance on Don’t be conned by a job scam.