Customer Relationship Officer
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Key skills for this role
Role Overview
Customer Relationship Officer role supporting client interactions, telesales, customer service, and office administration.
The role is full-time and on-site in Dubai.
Key Skills for This Role
Full Job Posting
Role Overview
Customer Relationship Officer role supporting client interactions, telesales, customer service, and office administration.
The role is full-time and on-site in Dubai.
Key Responsibilities
- Handle inquiries and provide customer support in English and Hindi.
- Make outbound calls to prospective clients and follow up on existing leads.
- Manage data entry, filing, and other day-to-day office tasks.
- Maintain CRM records and administrative documentation.
- Respond to customer inquiries by phone, email, and in person.
- Address client concerns and coordinate solutions with internal departments.
Qualifications and Requirements
- At least 1 year of experience in telesales, administration, customer relations, insurance, or banking.
- Fluency in English and Hindi.
- A bachelor's degree.
- At least 1 year of UAE-based or UAE market experience.
- A valid UAE driving license.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Strong multitasking, organizational, interpersonal, and attention-to-detail skills.
Compensation
- Pay is AED 2,500 to AED 4,000 per month.
Workplace
- Work location is in person in Dubai, United Arab Emirates.
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