Customer Relationship Executive
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
We are looking for a smart, well-presented, and customer-focused Female Customer Relationship Executive to join our kiosk operations. The ideal candidate should be confident in handling customers, understanding their requirements, and efficiently coordinating with internal consultants.
Key Skills for This Role
Full Job Posting
Summary
We are looking for a smart, well-presented, and customer-focused Female Customer Relationship Executive to join our kiosk operations.
The ideal candidate should be confident in handling customers, understanding their requirements, and efficiently coordinating with internal consultants.
This role requires strong communication skills, customer handling ability, and a proactive attitude toward client engagement and lead management support.
Key Responsibilities
- Welcome and professionally engage with walk-in customers at the kiosk.
- Understand customer requirements related to company services, including but not limited to:
• Golden Visa Services
- PRO Services
- Auditing & Accounting ServicesBookkeeping ServicesVisa & Immigration-related servicesAnd all other services offered by the company from time to time
- Ensure complete understanding of client needs across all current and future service offerings of the company.
- Accurately capture, record, and maintain customer details, inquiries, and requirements.
- Coordinate and direct clients to the relevant consultant or department based on their requirements.
- Handle incoming calls, inquiries, and basic customer follow-ups in a professional manner.
- Maintain and update client databases, lead sheets, or CRM records using Excel or internal systems.
- Ensure smooth kiosk operations and deliver a high-quality customer experience.
- Support in identifying potential leads and ensuring proper handover to consultants without missing opportunities.
Requirements
- Female candidate preferred. (Philippines preferrably)
- Strong communication and interpersonal skills.
- Confident in handling face-to-face and telephonic customer interactions.
- Basic knowledge of Microsoft Excel and data entry/record management.
- Smart, presentable, and professional personality.
- Ability to quickly understand company services and explain them clearly to clients.
- Strong coordination, follow-up, and organizational skills.
• Preferred Experience (Plus Point)
- Prior experience in customer service, front desk, client relations, or telesales roles.
- Experience in tourism, visa services, immigration consultancy, or UAE business setup industry will be considered a strong plus point.
- Familiarity with handling customer inquiries in service-based industries.
- Experience in lead handling or CRM systems is an added advantage.
Working Hours
- Monday to Saturday **8:00 AM to 6:00 PM**
• Location - Wafi
Pay: AED3,000.00 - AED3,500.00 per month
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at THC International Consultancies LLC
AI Trainer and Program Lead - Applied AI for Business Operations and Automation
Dubai, UAE
\Role Summary\ We are seeking a highly capable AI Trainer and Program Lead who can manage the program end to end from curriculum design to delivery and student outcomes. The ideal candidate should be able to translate ar
Admissions, Growth & Marketing Manager
Dubai, UAE
Job Purpose Lead our student acquisition function by managing admissions conversion teams, driving marketing and lead generation, expanding regional and international recruitment channels, and achieving enrollment target
Legal Consultant
Al Barsha, UAE
Summary : We are seeking a Legal Consultant with experience working within the Dubai Courts and Ministry of Justice systems. The ideal candidate should have good knowledge in online services, drafting legal documents and