Customer Project Manager II

Join our Team

What you will do

• Manage complex Radio Network projects from design through acceptance, ensuring timely and high-quality delivery
• Collaborate with local and global teams — internal and external — to meet project timelines, improve profitability, and drive continuous improvement through strong governance and project controls
• Identify, assess, and mitigate risks, and work proactively to resolve issues as they arise
• Lead change management efforts to support smooth project transitions
• Build and maintain strong relationships with internal stakeholders and external customers
• Capture and share best practices to help standardize and improve delivery processes across the organization
• Foster a collaborative, inclusive team environment and support the professional development of team members
• The skills you bring
• 5+ years of experience as a Customer Project Manager with demonstrated success in end-to-end network deployment project management (design through acceptance); experience with Tier 1 customers is a plus
• Bachelor's degree in Engineering, Business, or a related field
• Demonstrated ability to lead teams by setting clear goals, developing talent, and delivering results
• Strong communication skills, with experience engaging stakeholders at both working and executive levels
• Solid understanding of project financials, team coordination, customer relationship management, and cross-functional collaboration
• Experience with Site Swap and Site Modernization projects
• Familiarity with Ericsson Network Rollout processes, tools, and deployment methodologies is an advantage
• Why join Ericsson?
• At Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what ́s possible. To build solutions never seen before to some of the world’s toughest problems. You ́ll be challenged, but you won’t be alone. You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
• What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.
• Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
• If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com.
• DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
• Primary country and city: United States (US) || Bellevue (Country/ City)
• Job details: Customer Project Manager
• Compensation and Benefits at Ericsson At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
• Your Pay The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.
• Washington: $128,500-168,525 USD
• Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
• Your Health Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
• Your Financial Security
• We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.
• Your Time Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
• Additional Benefits Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.