Customer Operations Adviser (Transition Team)

Working knowledge and experience of CRM systems

Working within a regulated environment

Recognised customer service qualification

25 days holiday + bank holidays + 3 days Christmas shutdown

Generous pension scheme (up to 9% employer contribution)

Life assurance (4x salary)

Free onsite parking

Free onsite gym

Free onsite lunch and subsidised Costa Coffee

2 paid volunteering days per year

24/7 GP Services

Professional development & funded training qualifications

Employee Assistance Programme — because your wellbeing matters

Please note that we reserve the right to close the vacancy prior to the stated closing date. Applications will be reviewed on an ongoing basis, therefore early applications are encouraged to avoid disappointment.

CITB is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. Candidates must be willing to undergo the requisite pre-employment vetting checks and procedures, including checks with past employers and the Disclosure and Barring Service. A basic DBS is required for this post.

During the shortlisting process, CITB may consider carrying out an online search on shortlisted candidates as part of its due diligence.

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.