Customer Insights Analyst

• 2+ years in data analysis, preferably in a subscription or loyalty focused B2C environment
• Advanced SQL proficiency (complex queries, window functions, and optimization)
• Strong statistical foundation with hands-on experience in regression, classification, clustering, and time series analysis
• Proficiency in Python or R for analysis and modeling
• Experience with BI tools (Tableau, PowerBI, Looker, or similar)
• Proven ability to communicate the results and recommendations of your analysis to senior leadership
• Bachelor's degree in Statistics, Mathematics, Computer Science, Economics, or quantitative field

• Experience working with cloud data warehouses and large-scale datasets
• Proficiency with version control and collaborative development practices
• Understanding of data pipeline concepts and ETL processes
• Familiarity with cloud computing platforms and services
• Knowledge of data governance and security best practices

Nice to Have

• Experience with customer data platforms or marketing automation
• Knowledge of machine learning frameworks (scikit-learn, XGBoost, TensorFlow)
• A/B testing and experimental design expertise
• Familiarity with causal inference methodologies and experimentation techniques
• Prior experience in travel or hospitality industry

Total Rewards The base salary range for this role is $110,000 – $130,000 annually for employees based in Boston, MA.

Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location.

In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:

• Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes
• Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day – and Summer Fridays. Plus- extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary.
• Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
• Your future, secured: 401(k) with company match, life insurance, and disability coverage
• Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development.
• Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community

To learn more, please visit our websites at www.gct.com, www.oattravel.com and www.grandcirclefoundation.org .