Customer Growth Manager

We recognise that everyone has the potential for growth. We welcome applications from candidates who can demonstrate that they have some, but not necessarily all, of the experience and personal attributes listed here.

Experience in customer growth, partnerships, business development, or a similar role, ideally within K–12 education or edtech.

A good understanding of US school systems and how districts make decisions about new programs, products, or resources.

A track record of working toward measurable growth, acquisition, partnership, or customer success goals.

Highly organized and proactive, with experience managing multiple customers and workstreams at different stages.

A clear and confident communicator, comfortable engaging with educators, school leaders, and district decision-makers.

Skilled in using data and feedback to understand customer needs and improve conversion.

Experience using a CRM (e.g. Salesforce) to track relationships, activity, and progress.

A strong alignment with the Foundation’s mission and values, particularly around educational equity and access.

The Raspberry Pi Foundation is an independent nonprofit with a global mission to enable young people to realize their full potential through the power of computer science and digital technologies. In the US we operate through Raspberry Pi Foundation North America which is a registered 501(c)(3) organization.

We empower schools to teach computing and AI literacy through free curricula, classroom resources, purpose built software tools, and professional development for teachers. We inspire young people to become tech creators through the world's largest networks of coding clubs. We undertake original research that informs our work and which we use to advance the field of computer science education more broadly.

All of our resources and learning experiences are available for anyone to use at no cost. We are particularly focused on creating opportunities for young people who experience educational disadvantage and those who come from backgrounds traditionally underrepresented in technology industries.

Over the past decade, we have supported hundreds of thousands of educators and tens of millions of students. We have teams in six countries (India, Ireland, Kenya, South Africa, the UK and US) and partnerships with mission-aligned non-profit organisations in over 60 countries.

We are at the forefront of the global educational movement to expand access to computer science education and AI literacy. You can learn more about our work in our latest Annual Report.

All of our workplaces are inclusive spaces where we want people to feel respected, valued, and able to do their best work. We are committed to building teams that bring together people with a broad range of backgrounds, skills, and perspectives. That starts with our recruitment process.

Here's what you can expect:

As part of your application, you will be asked to respond to a small number of questions that we will use to screen your eligibility for the role. You will also be asked to provide your resume.

Eligible applications will be reviewed by our recruitment team and the hiring manager. We review all applications for authenticity. While we embrace the use of AI tools to assist you, all content must genuinely represent your own work, and have been reviewed and personalised by you.

A small number of candidates will be invited to a phone call with the hiring manager. The purpose of this call is to check our understanding of your application and to answer any questions you have.

We normally have two interviews, which may take place in-person. Interviews will be with the hiring manager and at least one other colleague.

You will usually be asked to undertake a work-based assessment in advance of your interviews. This will be an opportunity for you to show how you would perform some part of the role. You will be given advance notice and clear instructions.

If you have any questions about or feel that you need any adjustments to the recruitment process, including adjustments for neurodiversity, please contact our People and Culture team at recruitment@raspberrypi.org.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. Everyone appointed to a role at the Foundation will be required to undergo a background check to confirm that you are a suitable person to work with children. Further background checks will be made at regular intervals thereafter.