Customer Financial Resolution Expert

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

The role resolves customer account issues, billing disputes, and payment discrepancies while ensuring compliance with internal policies. This role combines financial operations expertise with a customer-first approach, supporting the Customer Experience organization through accurate, empathetic, and timely resolution of financial inquiries.