Customer Experience Coordinator (Per Diem) - Cranberry, PA

2+ years of experience in a customer service role

Advanced proficiency in computer programs and practice management software

Highly organized, with strong attention to detail

Strong communication skills; able to interact positively with anyone and everyone

The ability to multitask and thrive amid chaos

High emotional intelligence, able to read a room and plan and act accordingly

Adaptable and amenable in high stakes environments

Problem solving skills and a focus on innovation

Must be willing to work in a noisy environment with strong or unpleasant odors

Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs

Work well in a fast-paced environment with people from all backgrounds and different personality types

Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives

Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments

Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results

Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

Competitive compensation

Flexible work schedules to support your life outside of work

Generous employee referral program, so our awesome people can bring in more awesome people

And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you’re hungry

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.