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Customer Experience Associate
Améo Ingénierie
Sharjah, UAE
Full-time
Entry
Onsite
Discovered 2 days ago
Customer serviceCustomer inquiry handlingIssue resolution and follow-upCustomer records managementAdministrative supportComputer and internet skills
Free
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Customer serviceCustomer inquiry handlingIssue resolution and follow-up
Role Overview
The employer is hiring a Customer Experience Associate.
The position is full-time and focused on customer inquiries, service, issue resolution, records, and internal coordination.
Key Skills for This Role
Customer serviceCustomer inquiry handlingIssue resolution and follow-upCustomer records managementAdministrative supportComputer and internet skills
Full Job Posting
Position Overview
The employer is hiring a Customer Experience Associate.
The position is full-time and focused on customer inquiries, service, issue resolution, records, and internal coordination.
Job Responsibilities
- Assist customers with questions, requests, and general inquiries.
- Provide friendly and professional customer service.
- Respond to inquiries through phone, email, chat, and other channels.
- Resolve basic customer issues and follow up when needed.
- Provide information about products, services, and company policies.
- Maintain accurate customer records and service information.
- Coordinate with internal teams to address customer needs.
- Assist with general customer service and administrative tasks.
Minimum Requirements
- High school diploma or equivalent qualification.
- No previous experience is required.
- Fresh graduates are welcome to apply.
- Basic computer and internet skills.
- Good communication and interpersonal skills.
- Friendly, patient, and customer-focused approach.
- Responsible and detail-oriented work style.
- Positive attitude and willingness to learn.
- Ability to work independently and as part of a team.
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