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Customer Experience Associate
Club de créativité touristique
Sharjah, UAE
Full-time
Entry
Onsite
Discovered 2 days ago
Customer serviceCustomer inquiry handlingIssue resolutionPhone, email, and chat supportCustomer record maintenanceBasic computer skills
Free
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Customer serviceCustomer inquiry handlingIssue resolution
Role Overview
Customer Experience Associate role supporting customer questions, requests, and service needs.
Key Skills for This Role
Customer serviceCustomer inquiry handlingIssue resolutionPhone, email, and chat supportCustomer record maintenanceBasic computer skills
Full Job Posting
Position
Customer Experience Associate role supporting customer questions, requests, and service needs.
Employment
- The position is full-time.
Job Responsibilities
- Assist customers with questions, requests, and general inquiries.
- Provide friendly and professional customer service.
- Respond to customer inquiries through phone, email, chat, or other channels.
- Help resolve basic customer issues and follow up when needed.
- Provide information about products, services, and company policies.
- Maintain accurate customer records and service information.
- Coordinate with internal teams to address customer needs.
- Assist with general customer service and administrative tasks.
Minimum Requirements
- High school diploma or equivalent qualification.
- No previous experience is required.
- Fresh graduates are welcome to apply.
- Basic computer and internet skills.
- Good communication and interpersonal skills.
- Friendly, patient, and customer-focused.
- Responsible and detail-oriented.
- Positive attitude and willingness to learn.
- Able to work independently and as part of a team.
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