betterteam
Customer Experience Associate
Hertz
Austin, USA
Full-time
Entry
Onsite
USD 18.5-18.5 hourly / hour
Discovered 1 weeks ago
Free
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- Hourly Rate is $18.50 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans.
- Bonus Plans: Eligible, Up to 12%
- Bonus: Eligible, Up to 12%
- Benefits: Further program information can be found here at HertzBenefits.com . To include, but not limited to: Up to 40% off the base rate of any standard Hertz Rental. Medical, Dental & Vision plan options. Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you). Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute. Paid Parental Leave & Adoption Assistance. Employee Assistance Program for employees & family. Educational Reimbursement & Discounts. Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness. Perks & Discounts –Theme Park Tickets, Gym Discounts & more.
- Up to 40% off the base rate of any standard Hertz Rental.
- Medical, Dental & Vision plan options.
- Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you).
- Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
- Paid Parental Leave & Adoption Assistance.
- Employee Assistance Program for employees & family.
- Educational Reimbursement & Discounts.
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more.
- Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures.
- Welcome each customer with a smile.
- Proudly represent Hertz with your professional appearance, language and behavior.
- Focus on providing a clean and safe vehicle, to every customer, every time.
- Take ownership of each customer’s service experience by immediately owning and resolving issues.
- Be proud of our brand and the role you play in our success.
- Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
- Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
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