Base Career helps you apply smarter for this job.
Key skills for this role
This is an amazing opportunity to be a part of one of the fastest growing fin-tech companies in Orange County.
Your day at PatientFi is filled with a range of focused support and service tasks.
Whether you’re helping customers get started with their application or supporting existing enterprise accounts, you’re ready to share knowledge and provide exceptional assistance.
You will be a crucial part of PatientFi's overall success by being the direct link between medical practices, their patients, and PatientFi.
At PatientFi, we believe that everyone deserves to afford the medical procedures and treatments they want.
Joining PatientFi is an exciting career choice with vast opportunity where you’ll join a talented, energetic (and fun) team working towards a greater mission to bring affordability to elective healthcare.
This is a 4/10 scheduled role; employees have the opportunity to work 4 days a week, 10 hours a day, instead of 5 days a week at 8 hours a day.
Employees are required to work in our HQ office in Irvine, CA 2 days a week.
PatientFi® is a technology-based, point-of-sale financing company in Irvine, CA that partners with healthcare providers to offer patients a friendly payment solution for out-of-pocket medical and dental procedures. The company serves various healthcare specialties, including plastic surgery, dermatology, ophthalmology, dentistry, fertility, and medical spas. PatientFi's mission is to expand patient access to elective healthcare treatments by removing the cost barrier and providing patients with a convenient payment option.
This is an amazing opportunity to be a part of one of the fastest growing fin-tech companies in Orange County. Your day at PatientFi is filled with a range of focused support and service tasks. Whether you’re helping customers get started with their application or supporting existing enterprise accounts, you’re ready to share knowledge and provide exceptional assistance. You will be a crucial part of PatientFi's overall success by being the direct link between medical practices, their patients, and PatientFi. At PatientFi, we believe that everyone deserves to afford the medical procedures and treatments they want. Joining PatientFi is an exciting career choice with vast opportunity where you’ll join a talented, energetic (and fun) team working towards a greater mission to bring affordability to elective healthcare.
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
, USA
, USA
, USA
, USA
, USA
, USA
Irvine, USA
Irvine, USA
This is a 4/10 scheduled role; employees have the opportunity to work 4 days a week, 10 hours a day, instead of 5 days a week at 8 hours a day.
Support new applicants and answer all questions regarding PatientFi
Support medical providers and their teams
Respond to patient borrower questions through phone, live chat, and email
Maintains customer records by updating account information
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
The requirements listed are representative, but not all-inclusive of the knowledge, skills, and/or abilities needed to perform successfully in this position.
PatientFi is a healthcare technology company providing medical practices with engagement, payment, and financing tools that improve access for patients seeking elective procedures.
Visit company websiteJobs and hiring trendsUSD 57000-60000 yearly / year
Full-time
Entry · 1+ years experience
Hybrid
Apply faster on company sites with our extension.