Customer Engineering Associate

You know our product, our data, and every one of our customers.

You're running the support queue — customers get fast, clear, accurate answers, and nothing falls through the cracks.

You're building data samples on your own and managing HubSpot day to day.

You fully own customer support: every request tracked, answered, and resolved or routed — and customers know you by name.

You've shaped how our self-serve sample tools should work, based on what you've learned building samples by hand.

You've fixed or improved at least one thing nobody asked you to.

High agency. You start before being asked. When you don't know how to do something, your first move is to try, not to wait.

Fast learner. You go up learning curves quickly. Never used HubSpot or worked with an API? Fine — you will within weeks.

Detail-obsessed. You notice the typo, the off-by-one row, the number that doesn't match. In a data company, details are the product.

A juggler. You can hold a support queue, two sample requests, and a HubSpot change in your head at once without dropping anything.

Good with people. Customers like talking to you. Engineers like working with you. On a small team, you'll work closely with everyone.

A clear writer. Much of this job happens in writing — support replies, status updates, follow-ups. People understand you the first time.

Hungry. You want to help build a company, not fill a seat.

This role is probably not for you if you want a highly structured job with a formal training program — here, the team teaches you everything it knows and then expects you to run with it.

How a B2B data company actually works — the product, the data, and the AI tools being built on top of it.

Customer-facing skills most people don't get until year five: running support, managing accounts, handling hard conversations well.

The modern GTM stack hands-on: HubSpot, ticketing tools, data pipelines, APIs.

How a startup runs, from the inside, across every function — sales, product, engineering, and operations in your first quarter.

Real traction: the biggest names in B2B data rely on our platform in production.

Real ownership: you'll own functions, not tasks — and as we scale, the people who built the functions run them.

Direct access: you work with the founders every day.

Benefits: [health coverage, PTO — pull from Time Off & Leave Policy].

We read every answer. The answer matters more than the resume.

RevenueBase is an equal opportunity employer. We evaluate all candidates for the same role using the same process and criteria.