Customer Education Manager

Experience working for companies with rapidly changing products, particularly software-as-a-service (SaaS).

Familiarity with project management tools (e.g. Jira, Notion).

Familiarity with a Customer Academy LMS, such as WorkRamp or Skilljar.

Work experience in industrial maintenance and/or manufacturing.

Experience using CMMSes and/or Enterprise Asset Management systems.

A maintenance and/or reliability-related certification, such as CMRP or CRE.

The Customer Education team makes it our mission to ensure that any knowledge customers need in order to achieve their goals with MaintainX is at their fingertips. We apply a humble and empathetic design methodology that keeps the deskless workforce at the center of everything we do. We deliver content through eLearning and instructor-led training channels to educate MaintainX customers in the medium that best suits their needs. Above all, we have an unwavering commitment to quality and accuracy that is reflective of MaintainX’s world-class product.

Competitive salary and meaningful equity opportunities.

Healthcare, dental, and vision coverage.

401(k) / RRSP program.

Take what you need PTO.

A Work Culture where: You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist We believe in meritocracy, where ideas and effort are publicly celebrated

You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist

We believe in meritocracy, where ideas and effort are publicly celebrated

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.