Strategic customer centric development to influence and drive growth at a strategically important customer
Provide insights and recommendations to develop new custom packs and creative programs
Educate both internally and externally on trends and opportunity gaps at the customer level
Providing support and insights into critical executional elements of promotional activities
Develop customer-specific insights to build an understanding of Costco. Help provide insights and customize the National PNC Category Selling story
Work cross functionally with internal HQ category, Sales Strategy, and Marketing on new item development and sell stories based on customer level category insights
Manage the new item setup process and track and analyze new item introductions
Provide weekly update on Costco Business internally up to PNC Leadership
Own Weekly Costco Meeting to review WOS and inventory changes/challenges
Owns running weekly CRX/IRI reports for Costco Team and providing key insights on data
Maintain price value audits for customer reporting and internal channel management
Competitive analysis with report out both internally and externally
Engage Costco external partners to maintain programs and program development and partnerships
Coordinating with Customer Success Team to track shipments, identify & communicate logistics opportunities to internal teams.
Attend all Costco Meetings to provide insights as needed
Assist Costco Team in building out customer Presentations
Leverage available reports/Numerator to extrapolate both short term and long-term actionable insights for business
Maintain reporting as well as current trends and gaps for both Costco and internal stakeholders
Document competitive product entries and impact to both the category and our brands.
Participate in the Integrated Business Planning (IBP) process: Assist in pulling data & Building SBU Decks for International to provide key customer insights to inform sales, production and financial planning Attend & Participate in SUB Meetings
Assist in pulling data & Building SBU Decks for International to provide key customer insights to inform sales, production and financial planning
Attend & Participate in SUB Meetings
Lead forecasting efforts to ensure they reflect both market conditions and customer sales strategies
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Own updating forecast tool (Blue Planner to Salesforce) for Costco US
Participate in annual plan development for current year and 5- year horizon
Assist in the development of Joint Business Planning Meeting
Ensure continuity for all volume driving activities throughout all PNC systems to ensure flawless execution
Forecast Tool Add new products & update weekly volumes (Cases & Trade Dollars) Ensure merchandising contracts are uploaded to support audit compliance Maintain up-to-date trade spending records Support deduction management
Ensure merchandising contracts are uploaded to support audit compliance
Maintain up-to-date trade spending records
Support deduction management
Costco New Item Set up Help manage item agreements, gather images and maintain documentation
Help manage item agreements, gather images and maintain documentation
Bachelor’s degree or equivalent work experience
3+ years of relevant Sales experience within Consumer-Packaged Goods (CPG) industry
Previous experience working on Costco projects/Support
Experience with Data analytics and systems (IRI)
Proficient experience with reporting tools and platforms, Excel and reporting analytics
Financial impact analysis / ROI reporting
Effective short- and long-term forecasting capabilities
Experience in demand forecasting
Must be willing to travel up to 30% of time
Independent, self-driven individual with the ability to build vs. manage
Collaborative teamwork and alignment
Creative approach with a desire for continuous improvement
Expertise in sales and category management within CPG
Proficient in data driven decision-making and strategic planning
You'll spend a significant portion of your day working on a computer, reviewing data, creating reports, communicating with partners, and joining virtual and in-person meetings
This role requires frequent and ongoing use of a keyboard, mouse, phone, and other office technology
You'll regularly navigate multiple systems at once, analyze detailed information, and shift between competing priorities and deadlines
You'll communicate regularly with team members, cross-functional partners, external partners, and leaders through meetings, Outlook based email, messaging platforms such as Microsoft Teams, and presentations
Occasional movement around the office may be required for meetings, collaboration, and team activities
May occasionally lift or move office materials weighing up to 10 pounds
Being all-in
Be a builder
Start & end with consumer
Embody a strategic mindset
Challenge ideas respectfully
You want to learn and you want to grow in an exciting role, essential to the overall global Costco business.
You want to be an integral part of shaping and nurturing an amazing work culture
You like trying out novel minimum viable product people-related ideas
You can be flexible in your approach to people challenges and abandon past practices if they don’t make sense or would lead to a poor outcome
You enjoy making people-centric decisions and finding ways to say ‘yes’ as often as possible to impactful and important priorities for the business or team
You are comfortable being natural, casual, open, and even a bit playful at work
You can be friendly, vulnerable, and self-deprecating in one moment, and deal with a challenging, delicate people-related matter as a professional in the next
You can do periods of focused, deep work on projects that drive the needle
…a lot of structure, rules, and uniformity
…order, hierarchy, command and control management
…to build lots of processes, systems, governance, or policies
…avoiding ambiguity or experimentation are not your jam
…to resolve challenging interpersonal situations over email or instant messaging
…managing from behind your computer and demonstrating excellence through email
…to chase whatever shiny object presents itself during the day even if non-strategic
Quick 30 min phone chat with a high energy member of our Talent Acquisition team to do a quick overview of your background and answer any burning questions you have
Team interviews are kept to a minimum to foster a more efficient, candidate-friendly process (too many interviewers yields little value and drags out the process for you—and who wants that, right?): A short series of in-person or video interviews in a 1:1 setting; these are usually with the hiring manager, one or two other team members, and a person from another team to get broader perspectives (note: we don’t do panel interviews because they don’t give interviewers a chance to ask you unique questions, and we assign interviewers different roles so we’re probing different capabilities)
A short series of in-person or video interviews in a 1:1 setting; these are usually with the hiring manager, one or two other team members, and a person from another team to get broader perspectives (note: we don’t do panel interviews because they don’t give interviewers a chance to ask you unique questions, and we assign interviewers different roles so we’re probing different capabilities)
A case study or job task to simulate what you’d actually be doing in the role might be included (since your job is not actually to be interviewed for a living, why is that the thing companies rely on so much?) Yes, there will be a small panel for this one so you don’t have to do it more than once, and yes, they might ask you some kind yet probing questions at the end after the raucous applause stops.
Once your interview concludes, the team will meet for an in-depth consultative process to ensure we are hiring the right person for the right job. Interviewers must come in with a strong yes or no vote beforehand to avoid groupthink with supporting reasons. The collective thoughts on your candidacy will be discussed in an environment of safety to challenge ideas respectfully, debate. and be open to all important qualifications of the candidates. A trained, disinterested bias blocker will be present to help mitigate bias so the team can make a sound hiring decision. The moment of truth arrives when the hiring manager makes the big decision. If you nailed the interviews and the case study was brilliant, guess what? The offer is all yours! And the ball is in your court. Will you accept? We sure hope so, because this place is the real deal, and don’t just believe us—just ask the 91% of our people who said this is a great place to work in our most recent employee survey.
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