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Customer Contact Advisor
Costain Group
Hitchin, GBR
Onsite
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The Customer Contact Advisor act as an ambassador for Cadent to our customers and members of the public, as well as other stakeholders including business owners, retail outlets and others who may be impacted by our work.
In representing Cadent, the CLA is there to.
Use all available systems to accurately record customer data
Communicate directly with customers to inform, advise and educate, and ensure that people are aware of the work we plan to do, how it might affect them and, where necessary, to take responsibility for supporting them
Act as an exemplar of customer service excellence.
This role involves regular travel- a van will be provided
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About Costain Group
Civil & Infrastructure Construction3500 employeesFounded 1865
UK-based provider of integrated, smart infrastructure solutions.
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