Customer Care Representative

At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We are looking for a Customer Care Representative to join our Customer Care team in Camberley.

This role offers a great opportunity to be part of a purpose‐driven organisation, supporting healthcare providers across the UK and helping ensure patients receive the care they need—when they need it most.

In this role, you will:

Log service and application‐related calls accurately using our Service Management Systems

Check contract and warranty status and ensure all customer and system details are captured correctly

Route service requests to the appropriate Technical or Applications Support teams

Act as a point of contact for healthcare‐related enquiries via the Siemens switchboard

Create spare parts and test equipment orders for Customer Service Engineers and coordinate deliveries

Support time‐critical and high‐priority situations where accuracy and clear communication are essential