Customer Care Expert
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Sitters Child Care Services is hiring a Customer Care Specialist to manage incoming calls, generate sales leads, and provide exceptional customer service. The role requires proven customer support experience, strong phone handling skills, and familiarity with CRM systems.
Key Skills for This Role
Responsibilities
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
Requirements
- Proven customer support experience or experience as a Client Service Representative
- Track record of over achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
Full Job Posting
Overview
- We are seeking a dynamic and results oriented Customer Care Specialist to join our team. The ideal candidate will be responsible for managing large volumes of incoming phone calls, generating sales leads, and providing exceptional customer service to our clients.
Responsibilities
- Manage large amounts of incoming phone calls.
- Generate sales leads.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
Requirements and Skills
- Proven customer support experience or experience as a Client Service Representative.
- Track record of over achieving quota.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
Pay
- AED 4,000.00 per month
- AED 3,000.00 AED 4,000.00 per month
Work Location
- In person
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Sitters Child Care Services
Cleaner/ Office Boy
Abu Dhabi, UAE
Sitters Company in Abu Dhabi is hiring a part-time Office Boy/Cleaner to maintain cleanliness and organization of office spaces. Responsibilities include cleaning, dusting, vacuuming, sanitizing restrooms, and serving te
Office Boy / Housekeeping
Abu Dhabi, UAE
Sitters Company is hiring a reliable Office Boy/Cleaner for part-time work in Abu Dhabi. Responsibilities include cleaning and organizing office spaces, sanitizing restrooms, and serving tea/coffee. Candidates should hav
Office Boy / Housekeeping / Cleaner
Abu Dhabi, UAE
Sitters Company in Abu Dhabi seeks a reliable Office Boy/Cleaner for part-time work (4-7 PM) to clean and organize office spaces, sanitize restrooms, and assist with office tasks. Requires high school diploma and previou
Cleaner/ Office Boy / Housekeeping
Abu Dhabi, UAE
Sitters Company is hiring a reliable Office Boy/Cleaner in Abu Dhabi to clean and organize office spaces, sanitize restrooms, and assist with office tasks. The role is part-time from 4-7 PM and offers a friendly work env
Cleaner / Office boy
Abu Dhabi, UAE
Sitters Company in Abu Dhabi is hiring a part-time Office Boy/Cleaner to maintain cleanliness and organization of office spaces. Responsibilities include cleaning, dusting, vacuuming, sanitizing restrooms, and serving te
Cleaner / Office boy/ Housekeeping
Abu Dhabi, UAE
Sitters Company is hiring a reliable Office Boy/Cleaner in Abu Dhabi for part-time work (4-7 PM). Responsibilities include cleaning office spaces, sanitizing restrooms, and serving tea/coffee. Previous cleaning experienc
Cleaner / Office Boy
Abu Dhabi, UAE
Sitters Company is hiring a reliable Office Boy/Cleaner in Abu Dhabi for part-time work (4-7 PM). Responsibilities include cleaning office spaces, sanitizing restrooms, and serving tea/coffee. Previous cleaning experienc
Cleaner / Office Boy/ Housekeeping
Abu Dhabi, UAE
Sitters Company is hiring a reliable Office Boy/Cleaner to maintain cleanliness and organization in the office. Responsibilities include cleaning, dusting, vacuuming, sanitizing restrooms, and serving tea/coffee. Previou
Cleaner/ Office Boy
Abu Dhabi, UAE
Office Boy / Housekeeping
Abu Dhabi, UAE
Office Boy / Housekeeping / Cleaner
Abu Dhabi, UAE
Cleaner/ Office Boy / Housekeeping
Abu Dhabi, UAE
Cleaner / Office boy
Abu Dhabi, UAE
Cleaner / Office boy/ Housekeeping
Abu Dhabi, UAE
Cleaner / Office Boy
Abu Dhabi, UAE
Cleaner / Office Boy/ Housekeeping
Abu Dhabi, UAE