zoho_recruit
Customer Advisor
Autoplex AV
Jaipur, IND
Full-time
Mid · 2+ years experience
Onsite
Discovered 3 weeks ago
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanFull Job Posting
ABOUT COMPANY
Founded in 2017 by Vinod Sanghi & Tarang Sanghi, Autoplex AV is the biggest Tata Dealer in Jaipur. With showroom & workshop, we cater to customer specific needs in all our endeavours in sales, services and spares. Our offerings range from new and used cars, insurance, finance, car detailing, to Genuine accessories. We don’t just meet customer expectations, we exceed them!
Our passion for automobiles reflects in our work-culture, and everything we do. We strive to deliver on the trust of our customers, employees and suppliers. We invite you to be part of our team and help to deliver top-notch customer experience!
AREA OF RESPONSIBILITIES
- LEAD GENERATION & CONVERSION
- Customer Advisors are required to generate & convert leads into Sales. Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car.
- Understand the characteristics, capabilities, and features of all cars, and provide the potential customer with detailed information, including comparisons with competitive models.
- Take customers on test drives and demonstrate vehicle features.
- Collaborate with team members to reach sales targets.
- CUSTOMER EXPERIENCE
- Assist with the setup of the showroom and the promotional displays.
- Be the first point of contact between customers and the dealership.
- Demonstrate features and options on all vehicles in inventory.
- Answer basic questions regarding financing and other optional financial products.
- Promote the company’s services with buyers to ensure customer loyalty and conduct routine follow up for continued satisfaction.
- Perform vehicle delivery for buyers after a purchase has been completed.
- Process requests of customers who wish to part-exchange their current car for a new one.
- Assist Accessories Executive in promoting Genuine Tata Accessories sale.
- Manage End-to-End process; Customer Greetings >Data Capturing > Test Drive Offering > Facilitation in Finance and Exchange(if Req)> Accessories Pitching> Payment Collection >Billing > Insurance and RTO> HSRP> Feedback.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer