Customer Account Lead

Together with three team members, you will report to one of our Manager Customers and be responsible for a small portfolio of customers. You will have experience in either a commercial, customer/client facing, or contract management/administration role.

The ideal candidate will have:

Strong interpersonal skills including negotiation, presentation and written communication skills.

Financial literacy and commercial acumen with the capacity to analyse data for problem solving (data collection, organisation, analysis, interpretation, presentation).

Contract/legal drafting and contract management skills.

Customer centric mindset with high level skills in the identification, specification and delivery of customer service in a large commercial organisation

Experience in an infrastructure, utility or rail logistics business, and / or exposure to a regulated commercial environment will be highly regarded.

Aurizon is Australia’s largest rail freight operator and a top 100 ASX company. Each year, we deliver more than 250 million tonnes of Australian commodities right across the country. Aurizon is crucial to the Australian economy, connecting miners, primary producers and industry with international and domestic markets.

At Aurizon, we are proud of our diverse, collaborative, creative and high-performance culture. We celebrate the contribution of every employee and provide opportunities for career development in a dynamic, caring, and inclusive work environment.

To learn about us and our company values, please visit www.aurizon.com.au/careers