Culinary Program Support Specialist - REMOTE POSITION

• Maintain fluency in the AlphaGamTable meal management app
• Use app data to support emergency meal ordering, generate dietary reports, and assist with participation tracking
• Respond to user issues and identify future improvements for the app

• Track spending via vendor portals
• Update budget tracking spreadsheets weekly with food and supply purchases
• Ensure accurate categorization by budget category (food, supplies, equipment)

• Review monthly credit card submissions from Head Chefs
• Verify receipts, confirm compliance with policies, and flag unusual expenses
• Record approved purchases into the budget tracking spreadsheet

• Participate in the recruitment of student dishwashers at chapters with staffing challenges
• Evaluate candidates based on established criteria
• Conduct phone screens, select candidate and make employment offer
• Coordinate hiring with Human Resources
• Track onboarding progress and assist candidates through the process

• Schedule preventative maintenance visits for chapter kitchen equipment
• Assist with arranging equipment repairs and tracking service outcomes
• Maintain and update the FHC’s replacement and reserve schedule for major kitchen assets

• Establish and maintain relationships with university dining departments near FHC chapters
• Document contacts and explore meal coverage options during extended chef absences

• Send recurring reminders regarding payroll deadlines, credit card submission dates, holiday closures, etc.
• Coordinate with the marketing team on member-facing announcements, when needed

Explore potential partnerships for cost efficiency

Assist with oversight of any national linen contract (e.g., towels, aprons) and verify invoice accuracy

• Build strong internal relationships and deliver responsive support.
• Use clear, concise communication to ensure smooth operations
• Take initiative and respond quickly in urgent situations.
• Situational adaptability
• Maintain accurate records

• Goal and team oriented, able to work closely with people while exhibiting a positive attitude
• Organized and able to work and make sound decisions under pressure and within tight deadlines
• Flexible, able to adapt to changing needs, shift priorities as required and enjoy working in a fast-paced environment
• Able to anticipate problems and solutions; adept at critical thinking and able to trouble-shoot and problem-solve collaboratively and independently
• Able to demonstrate sound decision-making in high pressure conditions with minimal oversight
• Work with a diverse constituency
• Cooperate, communicate and present yourself appropriately in all situations
• Deliver your work on time, on budget and to the highest quality.
• Excellent oral and written communication skills Ability to perform basic desktop functions such as email, Microsoft Word and Excel and scanning pdf files
• Must be able to read, speak, and write in fluent English
• Must pass criminal background check

• High School Diploma or GED equivalent required

• 1-2 years of administrative, operations, or coordination experience required
• Experience in campus dining, chapter operations, vendor coordination, or HR support preferred
• Proficiency with Excel and basic financial tracking required
• Experience working in a sorority/fraternity or university housing environment a plus

• This is a remote position; work is primarily performed in a home office environment
• May require occasional travel for team meetings or training
• Must be able to lift and carry up to 25 pounds.
• Must possess valid driver’s license

The above statements are intended to describe the general nature and level of work being performed in this position.

They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

All personnel may be required to perform duties outside of their normal responsibilities from time to time.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.