naukri
CRM Specialist
Yardstick Marketing
Dubai, UAE
Mid
1 weeks ago
CRM platformsSalesforceHubSpotMicrosoft Dynamics 365Zoho CRMData analysis
Free
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CRM platformsSalesforceHubSpot
About the Role
Manage customer databases, execute marketing campaigns, analyze data, and improve retention using CRM platforms and strong communication skills.
Key Skills for This Role
CRM platformsSalesforceHubSpotMicrosoft Dynamics 365Zoho CRMData analysis
Responsibilities
- Manage customer databases and CRM platforms.
- Create and execute email, SMS, and push notification campaigns.
- Segment customers based on behavior and demographics.
- Analyze campaign performance and customer data.
- Improve customer retention and loyalty.
- Automate customer journeys and marketing workflows.
- Collaborate with marketing, sales, and customer support teams.
Requirements
- Knowledge of CRM platforms (e.g., Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM)
- Data analysis using Excel, SQL, or BI tools
- Experience with email marketing platforms
- Marketing automation skills
- Customer segmentation ability
- Strong communication and problem solving skills
Full Job Posting
Key Responsibilities
- Manage customer databases and CRM platforms.
- Create and execute email, SMS, and push notification campaigns.
- Segment customers based on behavior and demographics.
- Analyze campaign performance and customer data.
- Improve customer retention and loyalty.
- Automate customer journeys and marketing workflows.
- Collaborate with marketing, sales, and customer support teams.
Required Skills
- Knowledge of CRM platforms (e.g., Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM)
- Data analysis using Excel, SQL, or BI tools
- Email marketing platforms
- Marketing automation
- Customer segmentation
- Strong communication and problem solving skills
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